Responding to the needs of our members AND our staff, Pioneer has taken the decision to reduce the opening hours of the shop on Newport Road. We understand that it is important for people to have access to their money so we will continue to open on a daily basis. However we must also be socially responsible and ensure that we operate within the government's guidelines and be aware of the needs of our staff, most of whom come under the most vulnerable categories (over 70 and/or with underlying health conditions).
From Tuesday 24th March until further notice, we will be open from 9.30 till 12 noon Monday, Tuesday, Thursday and Friday. If you cannot attend during these times, you can either set up a standing order, make transfers using online banking or make payments using your bank card over the phone. For further details on any of these methods, ring 01642 210915 or 07904292696 or email on firstname.lastname@example.org.
If you normally withdraw cash, you can provide your bank details over the phone and, on successful completion of the security checks, we can do the transfers remotely. If you do come to the shop, in line with Government guidelines, we will limit the number of people allowed in at any one time. However, to protect yourselves and others, please only come if it is essential.